Based at Thompsons Solicitors' Bristol office, Madeleine is a senior medical negligence solicitor covering cases across the South West of England and Wales.

Madeleine is also the national co-ordinator for mesh litigation after leading a number of high profile mesh cases in the Bristol area involving the surgeon Anthony Dixon that resulted in Thompsons becoming a lead firm on the issue.

In the Chambers and Partners 2020 directory, Madeleine is described as "very thorough, personable and a real hard worker" while the Legal 500 2020 edition says the Bristol-based team Madeleine manages “fights hard for justice and is immensely popular with clients”.

Beginning her career in 1998 as a paralegal and trainee solicitor working on clinical negligence and personal injury claims, Madeleine qualified as a solicitor in 2000 and has specialised solely in clinical negligence since 2009.

Madeleine handles a varied caseload of high value clinical negligence cases including claims for child birth injuries, brain injuries, including cerebral palsy, amputations, orthopaedic injuries, cauda equina syndrome and mesh cases.

In addition, Madeleine represents cancer and stroke victims who have suffered delayed diagnoses and misdiagnoses as well as families whose loved ones have passed away as a result of medical negligence.

Whether supervising junior executives and solicitors, carrying out her role of co-ordinator with national responsibility for mesh cases or working on her own caseload, Madeleine ensures tenacious investigation of all cases to ensure clients who have suffered a life altering injury receive maximum compensation.

Madeleine also focuses on obtaining interim payments where applicable so that the client can obtain specialist rehabilitation or accommodation.

The most rewarding thing about being a Thompsons solicitor for Madeleine is working for a company that only represents those that have been injured and being able to support clients during what can be an extremely difficult and stressful time in their lives.

A mum of two, Madeleine is a keen sea rower and has participated in the World Gig Rowing Championships in the Isles of Scilly. She coordinates her gig club’s youth team, encouraging the development of the next generation of sea rowers. Madeleine supports and fundraises for Cerebral Palsy Plus and is a former chair and trustee of the charity. 

MADELEINE’S CASE EXPERIENCE 

Mesh claims: Madeleine has overall supervision of over 100 former patients of surgeon Anthony Dixon, who is alleged to have performed surgical procedures that left individuals in excruciating pain, as well as suffering from medical complications. Mr Dixon worked at NHS Southmead hospital in Bristol and the private Spire Bristol hospital. Criticism has been made of his extensive use of invasive mesh implant surgery, including mesh rectopexy and Stapled Transanal Resection of the Rectum (STARR) operations. Some patients have also claimed that Mr Dixon made lewd and inappropriate comments. The NHS North Bristol Trust claims are currently being handled through alternative dispute resolution.

Cerebral palsy claim: Madeleine represented a client who as a result of the hospital’s negligence suffered cerebral palsy. Whilst the claim is ongoing, Madeleine was instrumental in obtaining substantial interim payments totalling £800,000 for the purchase of single storey accommodation adapted to the child’s needs.

Clinical negligence claim: Madeleine successfully negotiated a six figure settlement at a joint settlement meeting for a client who had negligently suffered a below knee amputation. He was admitted into hospital in relation to requiring an amputation on his other leg and was a type one diabetic who had peripheral neuropath and peripheral vascular disease. During the hospital admission the hospital failed to ensure systems were in place to prevent the development of pressure sores, despite the high risk of such an occurrence. He developed a pressure sore on the heal of his other leg which progressed so that the only realistic treatment was a below knee amputation. The hospital admitted it was at fault.

Surgery without consent claim: Following a fracture of the radial bone in the right wrist of Madeleine’s client, the surgeon used a locking plate and screws, rather than the K wire to which she had consented, which caused nerve damage to the wrist. After further surgery, Madeleine’s client still suffers from numbness, cold intolerance and reduced function in her right hand. Her grip strength is severely reduced and her hand is permanently scarred. Madeleine negotiated a settlement of £145,000 with the hospital.

PROFESSIONAL MEMBERSHIPS

Madeleine is a member of the Association of Personal Injury Lawyers (APIL) and a member of the Law Society Clinical Negligence Panel.

TESTIMONIALS 

Madeleine’s former client said: “I would just like to thank you for the determination and hard work on behalf of my daughter. Those early days, weeks and months following her diagnosis were so, so difficult for us all as [she] progressed through treatment and into the unknown. Your perseverance, understanding and sympathetic handling of her case helped the family and of course [her] immensely. [She] is now starting to enjoy life, relax a little and continues to be a great mummy and wonderful wife. I would like to give some money to a charity of your choice, perhaps you could let me know which one. Anyway, my heart felt thanks.”

Another of Madeleine’s former clients said: “Thank you for agreeing to take on the case. Thank you for persevering despite the complexities. Thank you for understanding and dealing with my frustrations along the way. I needed someone to help be my voice and you did that for me."