Operations director and member of the executive board, Clare Mellor is based in Thompsons Solicitors’ London head office.
Clare has chief responsibility for leading operational delivery for the firm. Her practice-facing role encompasses all Thompsons Solicitors’ legal teams – from personal injury lawyers to employment rights solicitors. Clare’s brief is to keep driving forward the development of Thompsons Solicitors to retain its position as a top legal firm in its area of law.
With a wide-ranging brief to maintain and enhance a fully-integrated service across both head office support functions and Thompsons’ branches, Clare’s aim is to deliver efficient, responsive, quality legal services to clients. Clare is highly organised and driven, with a keen eye for detail. Clare believes that keeping the firm’s organisation running smoothly, whether finance, secretarial or IT support, is key.
Clare, as head of legal practice, is responsible for ensuring that Thompsons Solicitors complies with all its regulatory and professional obligations set by the Solicitors Regulation Authority (SRA) – the professional organisation that sets standards for the legal profession.
Clare’s enthusiasm and passion for preserving and valuing the pioneering work of Thompsons in pushing forward the boundaries of workers’ rights, is recognised and respected by the branch managers and directors who report to her.
In her role, Clare has created an environment where the next generation of Thompsons Solicitors’ lawyers are actively encouraged to pursue the sort of pioneering cases for which the firm has built a reputation. Clare constantly strives to support and to bring forward innovative and forward looking ideas, so that Thompsons is there looking after workers’ rights for the next 100 years.
Starting out as a personal injury specialist, Clare was attracted by Thompsons Solicitors’ ethic of putting workers’ rights to the fore and joined the firm in 1996. Clare was branch manager in Thompsons’ London regional offices, then the south east network of offices, before her appointment as operations director in 2015.
Out of hours, Clare likes to spend quality time with her family.