Why Choose Thompsons Solicitors To Represent Your Holiday Accident Claim?

Hundreds of thousands of British families go on holiday in the UK or abroad each year. While the majority of those holidays are incident-free, many people unfortunately do get injured in holiday accidents that were preventable.

Holiday accidents can vary, from swimming pool slips to skiing or snowboarding injuries, or a road traffic accidents.

If you or a family member were injured while on holiday, either in the UK or abroad, you may be entitled to make a personal injury compensation claim.

Thompsons Solicitors has decades of experience supporting people who have suffered personal injuries while on holiday. Our specialist personal injury solicitors can review the details of your case and let you know whether you have a valid compensation claim that can be pursued within the UK courts, and talk you through the process of making a holiday accident personal injury claim.

There are strict deadlines for personal injury compensation claims, and complicated rules regarding the kinds of holiday accident cases that can be made through courts in England and Wales, so it is advisable to contact our friendly legal team as soon as possible on 0800 0 224 224 for free, no-obligation advice.

Gerard Stilliard, head of personal injury at Thompsons Solicitors, explains why the firm has more experience of winning personal injury claims than any other law firm.


1. What types of injuries are covered by holiday accident claims?

A holiday accident can lead to many different types of injury, which can vary considerably in severity, from a laceration or broken bone, through to scalds, or brain or spinal injury, as well as loss of life. Holiday injuries come about as a result of accidents such as slips at the swimming pool or faulty hotel equipment, spillages on airlines or road traffic accidents.

2. Is it difficult to make a holiday accident claim?

The rules regarding whether you can make a holiday accident compensation claim can be complicated, but with the expertise and knowledge of skilled personal injury lawyers like Thompsons Solicitors, you can rest assured that your claim will be dealt with professionally, by the right people to make sure you get the right result. 

For example, if you tripped and fell in your hotel grounds because of a badly maintained footpath, then you could make a holiday accident compensation claim against your UK-based travel agent through the courts of England and Wales. But if you fell because of a pot hole in the local town centre, while you may be able to claim holiday accident compensation the process may be more complicated.

If you or a loved one are injured on holiday, we recommend you call Thompsons Solicitors’ personal injury lawyers for free, no-obligation advice on 0800 0224 224. We will listen to the details of your case, let you know if you have a valid personal injury compensation claim, and guide you through the entire legal process.

3. Can I only make a personal injury claim for accidents that happen on package holidays?

No, not necessarily. If you booked your holiday as part of a package deal through a UK-based travel agent, and were injured because of a fault of that travel agent or their representatives, such as hotel staff, then Thompsons Solicitors can deal with a holiday accident compensation claim within the courts of England and Wales. However, even if you booked your own travel and accommodation without going via a third party, you may still have options available for financial compensation if you’re injured or involved in an accident whilst on holiday. It is always worth seeking professional legal advice from specialist personal injury lawyers, like Thompsons Solicitors, who have experience of running holiday accident claims and can give expert advice about the likelihood of your case being successful.

4. How long do I have to make a holiday accident claim for compensation?

As with all personal injury compensation claims, there is a strict three-year time limit on making a holiday injury claim. While there are a few exceptions to this rule, if you are thinking of making a claim, then it is advisable to contact a professional personal injury solicitor as soon as possible. Thompsons Solicitors’ friendly legal advisors are on hand to answer any questions you may have, on 0800 0 224 224.

5. What should I do if I have an accident on a foreign holiday?

If you are injured abroad while on holiday, it is important that you can prove another person or party was responsible.

Get medical treatment immediately. If you do not then it may affect the success of any personal injury compensation claim you later decide to make.

Report your holiday accident or injury to the hotel staff or your travel representative, where relevant, as soon as you can. Log your holiday accident in any relevant accident book, get the names and contact details of witnesses and, where possible, take pictures of the area where it occurred.

You should also keep receipts for any expenses incurred in relation to your holiday injury, such as travel costs, if you intend to claim for them later. 

Importantly, make sure you seek professional legal advice as soon as possible from a specialist personal injury solicitor, experienced in making holiday accident claims. Thompsons Solicitors has helped thousands of British holidaymakers to secure compensation in holiday injury claims pursued in the UK courts. To speak to our team you can fill our no obligation claim form and we will call you back within 24 hours. You can also give us a call on 0800 0 224 224.

6. I was injured while on holiday abroad. Can I make a personal injury holiday accident claim now that I’m back in the UK? 

Yes, if you were injured through a holiday accident in the last three years that was caused by someone else’s fault, then it may be possible for you to claim compensation through the courts in England and Wales. The rules are complex, so seek professional advice quickly to find out if you have a valid case for holiday accident compensation.

7. I had an accident while on holiday within the UK. Could I still be entitled to claim holiday injury compensation?

Yes. If you live in the UK and have been injured while on a holiday within the country in the last three years, that you believe was the fault of someone else, then your holiday injury will be dealt with as any other personal injury compensation claim. To start a UK-based holiday accident claim, you can either fill in our short online claim form or call Thompsons Solicitors’ experienced personal injury lawyers on 0800 0 224 224. 

8. Can start a personal injury claim if I was injured while working abroad?

Yes, potentially. If you were injured while working abroad in the last three years, and you think your employer or third party was to blame, then you may be able to make an accident at work personal injury compensation claim. If you were employed by a UK-based company at the time of the accident, or a company with a registered UK business address, then you could use a UK-based personal injury solicitor to start an accident at work claim.

If you were employed by a foreign company when the accident happened, Thompsons Solicitors can advise you on what compensation options may be available to you.

9. What’s the average compensation claim pay-out for a holiday accident?

Personal injury compensation can range from hundreds of pounds to tens of millions pounds, depending on severity of the injury inflicted and its short- and long-term impact. Usually, the more severe and life-changing the injury, the more compensation is awarded. Thompsons Solicitors’ personal injury lawyers will be able to give you a better idea of how much compensation you could secure after reviewing your holiday accident case.

10. Is making a holiday accident compensation claim going to be complicated or stressful for me?

It shouldn’t be. The rules regarding whether your case can be heard in the courts of England and Wales are complicated, but that’s why we recommend you enlist the support of one of our experienced holiday accident or foreign jurisdiction solicitors. Thompsons Solicitors has decades of experience and has secured compensation for many people who have suffered an accident abroad. Our personal injury solicitors are accustomed to dealing with holiday injury cases and will strive to ensure you receive the maximum amount of compensation as soon as possible, while keeping the process stress-free for you, so that you can focus on your recovery.

11. When will I get my holiday accident compensation?

There is no set time period for settling compensation claims. The more complicated your personal injury claim is, the longer your case may take to resolve. Thompsons Solicitors prides itself on securing your compensation as quickly as possible, without compromising the value of your claim.

12. Will making a holiday injury compensation claim leave me out of pocket?

No. Your financial circumstances should not dictate whether or not you can seek recompense for an injury you have suffered because of someone else. If you are a trade union member then you are entitled to free legal representation and support from Thompsons Solicitors, so visit your union hub as soon as possible to find out what your legal package entitles you to.

Alternatively, for those who aren’t members of a trade union, Thompsons Solicitors recommends a ‘no win, no fee’ agreement for people making personal injury compensation claims. More details are available on our Fees and Payment page.