Peter is a highly experienced IT professional, responsible to the Executive Board for developing and maintaining Thompsons Solicitors’ business processes, IT systems strategy and operations across the firm’s offices in England, Wales and Northern Ireland.
Based in Leeds, Peter’s role is both strategic and operational, providing key support to all the firm’s teams and offices. Overseeing teams of specialists in various locations - including a support desk, systems analysts looking at new ideas and needs, computer programme developers, engineers dealing with the infrastructure and networks - Peter ensures staff can operate efficiently and effectively.
Four years ago, Thompsons Solicitors head-hunted Peter because of his more than 20 years’ experience of working as a high-level IT professional in legal firms. Peter’s task was to bring Thompsons’ IT systems, business support systems and telephony up to date. Advising the firm to invest significantly in technology, Peter completely and comprehensively modernised the firms’ outdated and cumbersome systems, completing the work of 10 years in less than four.
It is a phenomenal achievement of which Peter is rightly proud, and has led to new ways of working. Clients, whether victims of serious injury, road traffic accidents, criminal law, industrial disease or medical negligence, receive a much better, more responsive, more flexible and faster service as a result. Thompsons’ legal teams benefit from systems specifically designed for their needs to help them manage cases, produce legal documents, and allow them the time to have sufficient personal contact with clients.
As an IT expert of many years’ standing, Peter has seen various changes and huge leaps in technological capacity. IT is in constant revolution and Peter believes it should be harnessed and exploited to its maximum. Peter is determined to ensure that Thompsons Solicitors continues to benefit from cutting edge technology and enhances its reputation as a responsive legal firm.
Keeping up to date with developments, what’s happening in the markets, the latest trends and new ideas in the IT world (where change is fast and frequent), Peter devises long-term strategic plans to do just that.
Peter was attracted to work at Thompsons to deal with exciting opportunities and projects to improve the IT capability. Knowing that he has played a major role in delivering a top-class service to the legal teams in a firm that represents workers, but never employers, is a plus to Peter.
A keen cyclist, in his spare time Peter can be found competing in races and cycling events, representing his local cycling club.