At the time of the accident, Ian was attempting to walk over a conveyor belt which started up and tripped him, dragging him feet first into the rollers.
Ian said: “My sister and I decided to see if I might claim for compensation and went online to look at law firms that handled personal injury claims. Thompsons stood out as they seemed to have more senior litigators and they had an office near where I live.
“We phoned them first and had a chat. Then they came to see us and explained everything involved very thoroughly.
“For example, I met the people at a firm who make prosthetic limbs to a far higher standard than you get on the NHS. So after Thompsons secured an interim payment for me I was able to order three new prosthetics, including one suitable for water therapy.
“I also saw a psychologist and had some counselling sessions, a physio, a specialist in orthopaedics and people who advised on home alterations to help with my condition. Overall, I felt I was really well handled by Thompsons.”