Mark was just 17 when the car he was a passenger in skidded on ice and crashed into a wall. The accident caused his neck to break in two places and he was left paralysed from the chest down.

Mark said: "My solicitor became my friend, the service was so personal, I felt like I could pick up the phone and call at any time. He was a great support to me and my mum.

"Right through to the day my case was settled, Thompsons Solicitors looked after me, they kept fighting to get the level of compensation that would help me live my life independently."

"My solicitor became my friend, the service was so personal, I felt like I could pick up the phone and call at any time."

Mark, our road traffic accident client