The personal injury insurance industry has declared itself in crisis, blaming lawyers and a so-called ‘compensation culture’. But as the industry pushes for legal reforms that include an increase in the small claims limit for personal injury claims, from £1,000 to £5,000, Tom Jones, head of policy and public affairs at Thompsons Solicitors, argues any ‘crisis’ is of the insurance industry’s own making. Rather than advocating legal reforms that punish genuine claimants, he argues, insurers should stop deliberately delaying claims and focus their efforts on fighting claims that are irresponsible and extravagant. To read the full article, download the PDF link at the top of this page.