The family wish for their privacy to be respected and this will be the only statement they will make.

Any questions to the family should be directed to Gayle Tomlinson who undertakes Thompsons Solicitors’ public relations at:

Gayle Tomlinson
Tel: 07734321211

Mrs Andrews’ daughter Jenefer West said: “We feel strongly that our mum was let down by a catalogue of errors during a time when she was at her most vulnerable. She was in the care of the state and we believe they failed to protect her right to life.

“The errors made at Avon and Wiltshire Mental Health Partnership NHS Trust's (AWP) Callington Road Hospital has meant our family has lost a grandmother, mother and wife. Our elderly father has lost his lifelong partner, something we fear he will never recover from.

“We hope that important lifesaving lessons will be learnt by this inquest and that no family ever have to endure the pain and suffering we have though we suspect AWP still has some way to go to eliminate further errors.

“While we respect the jury's decision it can never bring back a loved and cherished mother who despite her age worked ceaselessly to make her family happy.”