Stephen was diagnosed with cerebral palsy after he was severely brain damaged during birth. Medical staff failed to recognise that Stephen's mother, Pauline, would need to be kept in hospital at 38 weeks due to her uterine fibroids. During the birth Stephen's exit was blocked by the fibroids and he was deprived of oxygen for more than 45 minutes.
Stephen spent five weeks in the Special Care Baby Unit, yet his parents were given little information on Stephen’s prognosis. When Stephen was eventually discharged from hospital, the family found it incredibly difficult living without the facilities needed to care for Stephen properly at home.
After being contacted by Stephen's father, Mark, Thompsons compiled their case and secured a settlement that allowed the family to move into a specially adapted home.
Mark said: "Thompsons prepared our case - they were absolutely fantastic. Thanks to the settlement achieved we're a family again! Stephen's progress has been brilliant and the improvement in our home life has been humongous."
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