Hundreds of thousands of British families go on holiday in the UK or abroad each year. While the majority of those holidays are incident-free, many people, unfortunately, do get injured in holiday accidents that were preventable.

If you or a family member were injured while on holiday in the UK or had an accident abroad, you may be entitled to make a claim for holiday accident compensation.


Thompsons Solicitors has helped thousands of British holidaymakers to secure compensation in holiday injury claims pursued in the UK courts.

Our expert solicitors can review the details of your case and let you know whether you have a valid claim for compensation, and talk you through the process of making a claim.

Gerard Stilliard, head of personal injury at Thompsons Solicitors, explains why the firm has more experience of winning personal injury claims than any other law firm.

There are strict deadlines for personal injury compensation claims, and complicated rules regarding the kinds of holiday accident claims that can make it through the courts of England and Wales. Contact Thompsons Solicitors as soon as possible on 0800 0 224 224 for legal advice on how to make a holiday injury claim, or complete our online claim form.


1. What type of injuries are covered by holiday accident claims?

Holiday accidents can vary, from swimming pool slips to skiing and snowboarding injuries, or faulty hotel equipment and accidents on the road. These can result in laceration or broken bones, through to scalds, brain or spinal injury, as well as loss of life.

2. How can I make a holiday accident claim?

The rules regarding whether you are eligible to make a holiday accident compensation claim can be complicated.

If you tripped and fell in your hotel grounds because of a badly maintained footpath, then you could make a holiday injury claim against your UK-based travel agent through the courts of England and Wales. But if you fell because of a pothole in the local town centre, while you may be able to claim, the process might be more complicated.

Contact Thompsons Solicitors today on 0800 0 224 224 for free legal advice on whether you are eligible for holiday accident compensation.

3. Can I only make a claim for accidents that happen on package holidays?

No, not necessarily. If you booked your holiday as part of a package deal through a UK-based travel agent and were injured because of a fault of that travel agent or their representatives, such as hotel staff, then Thompsons Solicitors can deal with a claim within the courts of England and Wales.

If you booked your own travel and accommodation without going via a third party, you may still have a valid claim for compensation if you were injured on holiday.

Get in touch with our expert solicitors who can give you expert advice on travel accident claims and the likelihood of your case being successful.

4. How long do I have to make a holiday accident claim for compensation?

There is a strict three-year time limit on making a holiday accident claim.

While there are a few exceptions to this rule, if you are thinking of making a claim, then it is advisable to seek legal advice as soon as possible. Thompson Solicitors’ friendly legal advisors are on hand to answer any questions you may have on 0800 0 224 224.

5. What should I do if I have an accident on a foreign holiday?

If you have an accident abroad while on holiday, it is important that you can prove another person or party was responsible.

You should:

  • Get medical treatment immediately – if you do not, then it may affect the success of your claim;
  • Report your holiday accident or injury to the hotel staff or your travel representative, where relevant, as soon as you can;
  • Log your accident in any relevant accident book and take procures of the area where it occurred;
  • Keep receipts for any expenses incurred in relation to your holiday injury, such as travel costs;
  • Make sure you seek professional legal advice as soon as possible.

6. I was injured while on holiday abroad. Can I make a claim now that I’m back in the UK?

Yes. If you were injured on holiday in the last three years and it was someone else’s fault, then it may be possible to claim for compensation through the courts in England and Wales.

The rules are complex, so it’s best to seek professional advice quickly to find out if you have a valid case for compensation.

7. I had an accident while on holiday within the UK.Am I still entitled to make a holiday injury claim?

Yes. If you live in the UK and have been injured whilst on holiday in this country in the last three years, and you believe it was the fault of someone else, then your holiday injury will be dealt with in the same way as any other travel accident claim.

To start a UK-based holiday accident claim, call us today on 0800 0 224 224 or complete our online claim form.

8. What’s the average compensation claim pay-out for an injury on holiday?

Holiday accident compensation can range from hundreds of pounds to tens of millions of pounds, depending on the severity of the injury inflicted and its short and long-term impact.

The more severe and life-changing the injury, the more compensation is awarded.

Thompsons Solicitors will be able to give you a better idea of how much compensation you could secure after reviewing your case.

9. Is making a holiday accident claim going to be complicated or stressful for me?

It shouldn’t be. The rules regarding whether your case can be heard in the courts of England and Wales are complicated, but that’s why we recommend you enlist the support of one of our experienced holiday accident or foreign jurisdiction solicitors.

Thompsons Solicitors has decades of experience and has secured compensation for many people who have suffered an accident abroad. Our solicitors are accustomed to dealing with holiday injury cases and will strive to ensure you receive the maximum amount of compensation as soon as possible while keeping the process stress-free for you, so that you can focus on your recovery.

10. When will I get my holiday accident compensation?

There is no set time period for settling compensation claims. The more complicated your claim is, the longer your case may take to resolve.

Thompsons Solicitors prides itself on securing your compensation as quickly as possible, without compromising the value of your claim.

11. Will making a holiday injury claim leave me out of pocket?

No. Your financial circumstances should not dictate whether or not you can seek recompense for an injury you have suffered because of someone else.

If you are a trade union member then you are entitled to free legal representation and support from Thompsons Solicitors, so visit your union hub as soon as possible to find out what your legal package entitles you to.

For those who aren’t members of a trade union, Thompsons Solicitors recommends a ‘no win, no fee’ agreement for people making holiday injury claims. More details can be found on our fees and payment page.