Warehouse workers are essential for many businesses – and with the growth of online retail, the number of people employed in this sector is increasing.

Unfortunately, all too often employers fail to keep warehouse workers safe in what is a potentially dangerous working environment.

Accidents in warehouses are not uncommon, with around five per cent of UK warehouse workers injured every year.

If you have suffered an injury while working in a warehouse, we can help you claim the compensation you deserve.

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Our specialist accident at work solicitors are on hand to provide free, no-obligation legal advice. Request a call back or call us today.

Frequently asked questions

Can I make a warehouse accident claim?

How do I make a warehouse accident claim?

How much will a claim cost me? Can I make a no win, no fee claim?

How much compensation could I get?

What types of injuries can I claim for?

Is there a time limit to claim?

Why choose Thompsons?


Can I make a warehouse accident claim?

If you have been injured at work and your employer is at fault, you can make a workplace accident claim.

Your employer has a duty of care to you and your colleagues. By law, they are required to have carried out a risk assessment and have health and safety protocols in place to keep you safe.

For example, your employer has failed in their duty of care if they have:

  • Not carried out the relevant risk assessments for the work activities carried out in your workplace
  • Failed to reduce any dangers identified in the risk assessments to the lowest level reasonably practicable
  • Not implemented proper health and safety procedures
  • Not provided adequate training for using equipment and machinery needed to carry out their tasks
  • Haven’t provided training for carrying out potentially dangerous tasks, such as manual handling
  • They have not provided necessary personal protective equipment (PPE)
  • Provided equipment that is poorly maintained, unsafe or damaged
  • Not repaired reported dangers or faults in the workplace
  • Expected you to work in an unsafe working environment, for example if flooring is damaged or there are loose electrical cables.

If you have been injured while working in a warehouse, contact us for free, no-obligation advice about making a claim for compensation.


How do I make a warehouse accident claim?

If you have been injured in a warehouse, the first thing to do is report the accident to your employers. All workplaces should have an accident book, and you should ensure the incident is logged in this book, ideally in your own words if possible. Make clear who you think was to blame for the accident. If you can, take a photograph of anything that contributed to your accident.

If you haven’t already, you should seek medical attention for your injuries as soon as possible. Medical evidence is an important part of making a claim. At the very least you should report the matter to your GP.

The next step is to contact a personal injury solicitor who can provide legal advice and explain the claims process.

It’s important to make sure you have as much information as possible about the accident to help strengthen your claim, so keep a record of any paperwork relating to the accident, as well as a list of any witnesses.


How much will a claim cost me? Can I make a no win, no fee claim?

If you are a trade union member, you should be able to make a personal injury claim through your union’s legal service. By claiming through your union, you will not have to pay any legal fees, and will keep 100% of your compensation. We always recommend that warehouse workers join a union.

If you are not in a union, we can offer you a no win no fee arrangement, so you won’t have to pay fees upfront. There will be a deduction in successful cases, but we cap our legal fees – so when you make an accident at work claim with us, you are guaranteed to keep at least 80 per cent of your compensation.


How much compensation would I get for a warehouse accident claim?

The amount of compensation depends on a number of factors, the most important of which is the impact the injury has had on your life.

An injured worker is entitled to compensation that will cover both:

  1. General damages for pain, suffering and the detrimental effect your injuries have on quality-of-life. Usually, the more serious your injury is, the higher the general damages awarded.
  2. Special damages to compensate for any losses that you have incurred as a result of the accident. For example, if your injury has left you unable to work, you can claim compensation for loss of income. You can also claim for any expenses related to your injury, such as prescription charges or the costs of travel to medical appointments. The amount of special damages you receive depends on the level of financial loss that you have incurred.


What types of injuries can I claim for?

Common warehouse accidents include:

Types of injuries that warehouse workers can sustain include:

However, this is not an exhaustive list, and you can claim for any kind of injury that you have sustained as a result of your employer failing in their duty of care towards you.


Is there a time limit to claim for a warehouse injury?

If you’ve been injured working in a warehouse, you have three years to make your claim for compensation.

Make sure you act swiftly and contact an expert in personal injury claims as soon as you can so that you get the compensation you deserve.


Why make a claim with Thompsons Solicitors?

We’ve been working within the trade union movement for over a century, during which time we’ve helped tens of thousands of workers secure compensation from their negligent employers.

Our workplace accident solicitors are industry leading, and we’ve been listed as one of the UK’s best personal injury law firms by the Times for four years running.

Unlike other law firms, we know who’s side we’re on. We have only ever represented workers throughout our 100-year history - never employers or their insurers.

Call 0800 0 224 224 or request a call back for free, no-obligation legal advice from our workplace accident experts.