Your privacy is important to us

We’d like you to know how we collect and use information and what we do to safeguard any information you give us. 

To set your personalised cookie preferences visit our Privacy / Cookie Settings page.

If, after reading our Privacy Information, you have any questions, just send an email to Head of Risk and Compliance at Risk& and we’ll get back to you. Read our Company Privacy Information.

We do not collect and keep personal information about people who visit our website without making any further inquiry.

We keep a record of the name, contact details, union membership and brief details about the inquiry of anyone whose only contact with us is making an inquiry or asking for advice by telephone, email or letter.  We do this to provide our telephone service and to manage the service. This information is confidential and cannot be disclosed to any third parties because of legal professional privilege. We may use the information to provide statistics and management information to trade unions but this will not include any personal information.


Cookies are small data files that are stored on the hard drive of your computer, laptop, tablet or mobile phone when you visit a website. We use cookies to help us understand how you interact with our website and improve the design of our website. We also use cookies for marketing purposes, for example to help us show audiences relevant adverts based on their behaviour on our website, or evaluate the performance of our advertising campaigns.

How we use cookies

We use a third party analytics tool called Google Analytics to collect and report on the data from these cookies. Google Analytics allows us to see how our visitors are interacting with our website. We are able to assess the number of visitors coming to our website, how they arrived at our website, what pages they navigated to and how long they spent on the various pages. Please visit the Google Privacy Policy for more information:

We use the Facebook Pixel cookie to help us personalise adverts to specific audiences, advertise to people who have already visited our website and also to help us to evaluate our campaigns by understanding how users who have clicked on our Facebook adverts behaved on our website. A list of the type of data Facebook collects is listed below:

  •         IP addresses
  •         Information about the web browser
  •         Information about the ‘document’
  •         Information about the ‘referrer’
  •         Information about the person using the website
  •         Facebook Cookie / Pixel ID
  •         Button click data
  •         Conversion tracking
  •         Form field names


To control how Facebook adverts are targeted to you, visit:

To view Facebook’s privacy policy visit:

If you choose to disable all or any cookies it will not affect your ability to visit Thompsons website or use our services but it may mean that you do not get the best out of the website.

Cookies we use on our website

We have audited the cookies used by our website, so you know exactly which cookies we are using, what data they are collecting and how we use the information they provide.

How to opt out of cookies

You have complete control over how to manage or delete cookies on your computer. Please visit if you wish to find out how to manage or delete cookies.

To set your personalised cookie preferences for this website visit our Privacy / Cookie Settings page.

Please note, that in restricting or deleting cookies, some websites may not function correctly.

Further Information

If we change this Privacy Policy/Cookies information we will publish the amended version on our website. If you would like to receive a copy of it through the post or if you have any comments or questions, please write to us or send an email to Risk&

Note: This Policy only applies to the information that we hold about private individuals, not about companies and other organisations.