Product Liability Claims

Despite products undergoing rigorous testing before being considered safe for public use, sometimes faulty products can slip through the net. Faulty products can cause someone a serious injury, leave patients with scarring or make a pre-existing condition worse.

If you or a loved one have been harmed as a result of a faulty product, you may be entitled to make a product liability claim.

How can Thompsons' defective medical device lawyers help?

Our specialists have helped many people who have been injured after receiving defective and ill-fitting medical products. These products include pharmaceuticals; bio-mechanical devices, such as artificial joints; metal-on-metal implants; and even orthopaedic aids, such as wheelchairs and bath lifts.

If you or a loved one have been harmed as a result of receive a faulty or ill-fitting product, our defective medical device lawyers will work with you to ensure you are financially compensated for any loss of earnings. If necessary, we will signpost you to specialist rehabilitative services to aid your recovery.

Frequently asked questions about making a product liability claim

1. What happens if I am injured by an unsafe product?

If you suspect that you have a medical product that is defective or has been recalled, contact your doctor to discuss your concerns and any necessary treatment. If you have been injured or are suffering because of a defective product, call Thompsons to discuss making a product liability claim.

2. What is a product liability claim?

If a medical product has failed to provide an appropriate level of safety and caused you harm, you may be able to make a claim. A product liability claim can be made against the manufacturer of the faulty medical product or the organisation that provided and installed the product. Product liability claims are complicated and only a few group actions in the UK under the Consumer Protection Act have ever been successful.

3. How much compensation will I get from a faulty medical product claim?

The compensation you will receive from a faulty medical product claim depends on the severity of your injuries and the impact the defected product has had on your lifestyle. As with all medical negligence claims, we will ensure your compensation covers your injury and the suffering caused by the faulty product, as well as any loss of earnings and medical expenses incurred since the product was inserted.

4. How long do I have to make a product liability claim?

You have three years from the date the defected medical product was inserted, or from when you first believed your suffering was caused by the product, to make a medical product liability claim. There are exceptions to the rule. There is a long-stop limitation rule under the Consumer Protection Act of 10 years from the date the product was first manufactured. If the product is older than this, even if it is within the three years’ limit, you cannot make a claim. We recommend you get in touch with our lawyers as soon as possible.

5. What do I need to prove my claim to be successful?

Our defective medical device lawyers will work with you to prove:

  • Your injury and suffering is a result of the faulty product
  • The product was defective in manufacture or design
  • You were using the product as it was intended.

6. How do I make a medical product liability claim?

If you have been injured as a result of a defective medical product, contact us to start a faulty medical product claim. Our experienced team will provide legal advice and support to get you the compensation you deserve.

Call us on 0800 0 224 224 to discuss your case, or complete our online claim form to start a claim.