Most medical and nursing treatment in the UK is of a high standard, delivered by dedicated professional heath service staff.  However, they work to tight deadlines and budgets and mistakes can, and do, happen.

If you have been injured as a result of medical negligence (sometimes referred to as clinical negligence), it is important to get expert support as quickly as possible. Our medical negligence lawyers will work with you to plan rehabilitation or corrective treatment, and fight to secure financial support for your future care needs by helping you to make a compensation claim.

The medical negligence team at Thompsons Solicitors works exclusively for medical negligence clients, using a wealth of experience in this specialist area of law to only act for claimants, never for defendants. We only ever act for injured people, never insurance companies.

The dedicated team includes solicitors who are members of the Law Society’s Clinical Negligence Accreditation Scheme and Action Against Medical Accidents’ (AvMA) referral panel.

Whatever your situation, our team of specialists will support you through every step of your clinical negligence claim. An initial assessment is free of charge so get in touch to see how we can help you.

The national practice lead of our clinical negligence team talks through the process of making a medical negligence claim, and how we can help you.


1. What is ‘medical negligence’ or ‘clinical negligence’?

Medical negligence or clinical negligence refers to a breach of duty by a healthcare professional that leads to the avoidable harm of a patient. Types of medical negligence include birth injuries, brain and head injuries, amputations, fatalities, surgical errors, prescription errors, spinal injuries, faulty products and misdiagnoses.

2. What is a medical negligence claim?

If you have been injured as a result of medical negligence, you may appoint a solicitor to investigate a clinical negligence compensation claim on your behalf.

A medical negligence compensation claim is a legal process initiated by someone who feels they have been harmed due to the negligence of a healthcare professional. Such compensation claims seek to prove the care the patient received was below the standard reasonably expected of the practitioner and that their negligence directly caused them harm and suffering.  It aims to secure financial compensation from those responsible for the medical negligence.

3. Who can start a clinical negligence compensation claim?

Anyone who believes they have been harmed as a result of medical treatment or misdiagnosed in the last three years may be entitled to make a compensation claim for clinical negligence. This three-year rule doesn’t apply to children until they turn 18, though a parent or next of kin can pursue a compensation claim on their behalf.

If you have received a recall letter from your healthcare provider or have seen media reports about a healthcare professional who has treated you or procedures you have received, you should first seek medical attention and then speak to our experts on 0800 0 224 224 to assess whether you have a case for medical negligence compensation.

4. I was treated at a private hospital, can I make a medical negligence compensation claim?

Yes. A medical negligence compensation claim can be brought against anyone involved in your treatment, whether it was provided by the NHS or privately. This includes GP surgeries, pharmacies and hospitals. Thompsons Solicitors’ medical negligence lawyers have decades of experience helping people who have suffered as a result of medical negligence to make successful compensation claims. Learn more about how to make a medical negligence claim by visiting our Legal Guides and Resources section, or calling our specialists on 0800 0 224 224.

5. Is there a time limit for making a compensation claim?

Yes. The time limit is three years from the date of injury or diagnosis, but in medical negligence claims the cut-off point is measured from the time when you could first reasonably have judged that your symptoms were caused by medical negligence, or that your medical treatment had caused you injury.

For example, if an accident during childbirth caused immediate and obvious harm to the mother or child, you would have three years from that date to start a compensation claim. If however you were given surgical treatment which decades later transpired was guideline breaching or incorrect – as happened to our many Ian Paterson clients – you would still be entitled to make a claim provided you started that claim within three years of the date of knowledge of the negligence.

To avoid any complications about time limits, you should seek professional legal advice from our medical negligence lawyers for more information.

6. Can I make a medical negligence compensation claim on behalf of a loved one?

Yes. You can start a medical negligence claim for compensation on behalf of a deceased family member or a loved one who lacks legal capacity. Contact Thompsons Solicitors’ experienced medical negligence team for professional, no obligation advice.

7. How much will it cost me to make a medical negligence compensation claim?

If you or a close family member belong to a trade union, Thompsons Solicitors can provide you with free initial support. We offer special terms for union members across the UK – visit our trade unions page to find out more about what you’re entitled to as part of your membership.

If you’re not a trade union member, speak to one of our experts about other funding options available – including no win, no fee agreements. You can also find more information on our fees and payment page. Thompsons Solicitors is fully committed to being open and transparent about fees and costs – it forms part of Our Pledge – to ensure our clients feel in control of their case at every stage.

8. How much compensation could I get for a medical negligence claim?

The compensation you receive as part of your medical negligence claim will vary depending on the severity of your injuries and their impact. Generally, the more severe your injury is, the more compensation is awarded.

9. How long does it take to get a compensation claim offer?

Striking the right balance between settling and concluding cases quickly, and achieving the appropriate amount of compensation is a priority for our medical negligence lawyers. Thompsons Solicitors understands that a lengthy legal process is not welcomed by injured claimants who want to move on with their lives, however while some clinical negligence cases can be proven and settled within a number of months, others – especially if contested at court – will take longer to conclude. Our priority throughout is to keep our clients fully informed about where their case is at with regular updates and communication; as specialist clinical negligence lawyers we are committed to minimising any burden or concerns for our clients throughout the legal process.

10. How do I make a medical negligence claim?

While medical negligence cases are complex, getting support and advice about starting a medical negligence compensation claim from Thompsons Solicitors specialist lawyers is simple. If you believe you have been the victim of medical negligence, take a few minutes to fill in our no obligation, online claim form. One of our medical negligence specialists will get back to you within 24 hours. Alternatively, call our experts on 0800 0224 224 for an initial discussion.

A preliminary step that has to be taken before a medical negligence claim can be made is for there to be a formal complaint to the relevant hospital or healthcare provider. The feedback they provide, after investigating your complaint, is often key to building a case. If you haven’t already done this then our experts can advise you on how to do so, free of charge and with no obligation.