“…I was a passenger in a terrible car accident… I had broken my neck and was trapped…” Mark Cook

“Thompsons were there for me when I needed them” Greg Arde

Greg Arde, a South African citizen suffered severe spinal and head injuries when he was crushed by a fork lift truck. Thompsons helped Greg get leave to remain in the UK and obtain substantial interim payment to enable him to buy and adapt a house and to employ carers. Greg settled his claim for £2.4 million.

A life sentence?

Nothing comes easily to the sufferers of serious accidents and their families.

First, there is the injury itself to cope with – be it spinal, head and brain injury, serious burns or amputation.

The damage and its effects are often lifelong.

At the same time, there is also the beginning of coming to terms with all the other emotional, caring and monetary costs.

The prospect is daunting and it’s no surprise that many victims and their families hardly know which way to turn.

Thompsons Solicitors, the most experienced injury claim firm in Britain, fully understand and sympathise with this.

Their Serious Injuries Team is a specialised group of professionals who use all their expertise to work to maximise the compensation that can ease the suffering of victims and their families.

What follows on these pages is a brief guide to how Thompsons Serious Injuries Team can help you to pursue such a claim.

Experience counts!

Why you should use the most experienced injury law firm in Britain.

Thompsons has been established for over 90 years and has more injury claim experience than any other law firm.

We use that experience to work to maximise every claim. Which has resulted in several record settlements over the years.

Four important points to remember

1. Get the best evidence possible

To make a successful claim for compensation for you, we need to prove that someone else was to blame for your accident and injuries.

And the stronger the evidence, the stronger your claim.

For example, in a road accident, the kind of evidence you may already have or that we can help collect for you, might be that another driver was driving without proper care and attention or was speeding.

Or with accidents at work, your employer at the time was responsible for providing a safe place of work and safe plant and equipment.

Was this the case when you were injured? The person at fault may be the employer or a third party – such as a contractor.

It may also be helpful if you have any photographs relevant to the accident or your injuries.

Even if the evidence collected shows you were partly to blame for your accident you may still have a valid claim if we can prove someone else was also at fault.

2. How much compensation might be awarded

Compensation is awarded for pain, suffering and the inability to do things you could do before the accident.

It is also awarded for the accident’s effect on your physical mobility and mental health.

Thompsons has more experience at working to maximise such claims than any other law firm in Britain.

We will obtain expert medical reports on your injuries if necessary.

If a Judge requires it we will also obtain a report from an Independent Financial Advisor suggesting the most suitable way to pay your compensation and how it might be invested.

And we will claim for all your losses and expenses.

Including loss of earnings now and in the future – right down to the costs of having others do jobs for you that you used to do yourself such as DIY, gardening and car maintenance.

If your home needs to be adapted to your condition, we will claim for that.

And we will claim all travelling expenses incurred because of the accident, including those of close relatives visiting you in hospital.

3. Timing can be vital

You should seek legal advice promptly – action needs to be started within 3 years of the date of the accident.

There are exceptions, for example in relation to claims made by children.

But it is always best to see a solicitor as soon as possible after the accident.

As far as Thompsons is concerned the more time you have in hand, the more thoroughly we can prepare your claim.

In appropriate cases, we can apply for an ‘interim payment’ of compensation.

This can help with essential things like the cost of care or urgent housing adaptations.

If you are a member of a trade union, contact your local representative as your claim will probably be supported by their own union legal scheme.

4. What about state benefit claims?

You may be entitled to disablement benefit and / or State Benefits.

Thompsons can advise you on this as, of course, can your local Department for Work and Pensions (DWP) office.

Any such claims are made separately to your claim for compensation.

The phone number for the DWP benefit enquiry freephone is below, along with other helpful numbers.

Who will represent you?

This booklet shows you just four of Thompsons’ clients.

We have, literally, thousands more who are delighted with the service and settlements they received.

If you have had an accident that has resulted in an injury you may be entitled to claim for compensation.

If so, surely it is in your interest to use the most experienced injury claim firm in Britain – why settle for less.

David Bence’s story

“…thanks to the Thompsons team and their negotiating skills, the funds are there to make sure Robin is looked after for the rest of his life.” Dave Bence

“When my son, Robin, was 16 he was the victim of a road traffic accident.

While crossing the road on his way to see his sister he was hit by a car driving on the wrong side of the road.

He was thrown about 10 feet into the air, landed on the car and suffered a severe brain injury.

My daughter heard the accident but didn’t realise that the victim was her brother.

Seeing that first aid was already being given she continued on her way home.

Robin spent 5 days in a coma in intensive care. He then spent a further 3 weeks in hospital before being allowed home.

I got in touch with Thompsons Solicitors who are personal injury claim experts.

Both Robin and I found it easy talking and dealing with them throughout the period of the case.

They explained the processes, laid out timescales, negotiated interim payments for Robin so that his rehabilitation could continue, appointed a Case Manager to look after his rehabilitation needs and general welfare.

They were also very thorough at going through all the costs connected with Robin’s claim.

Their Serious Injuries Team went into every detail ensuring that all costs expended to date and future costs for care and loss of earnings were taken into account.

They appointed a number of medical experts to examine Robin and help assess his claim.

Initial nervousness at meeting Thompsons’ barrister was soon calmed by his approachability.

I appreciated the way both Thompsons and their barrister patiently explained things to Robin so that he could understand what was going on.

Thompsons had such an empathy with Robin that he calls the solicitor who handled his case his ‘Guardian Angel’.

David Bence

Roger Adam’s Story

“Thompsons service was fantastic from start to finish… they were really thorough and determined in pursuing the best settlement they could get for me.” Roger Adams

“I’m Head Groundsman at a college in Kent, in charge of maintaining 42 acres with a team of 3 others.

In October 2004 I was driving a tractor mower which became blocked with grass cuttings and, while trying to free it, the machine cut off my left forearm.

The pain was excruciating and it was very traumatic.

I’ve had 11 operations and been fitted with a prosthetic arm.

And as a result of a Health and Safety investigation a prosecution was successfully brought against the manufacturers of the tractor-mower involved.

I’ve managed to get on with life and have returned to work part time.

At home some even simple things are impossible, like tying my shoe laces, clipping my finger nails or mashing potatoes.

I live with my brother, Peter, who is an enormous help.

It was quickly obvious I was not going to be able to work to the full retirement age and that raised all sorts of questions about providing for myself in the future.

Including covering the additional costs of those areas of my life in which I now needed help.

My union…discussed the whole issue of compensation with me and then took over.

After my first op they had Thompsons Solicitors, who do a lot of work for UNISON, phone me and take up my case.

Thompsons service was fantastic from start to finish.

They kept me in the picture every step of the way, explaining what was happening next.

And when it came to negotiating the actual settlement they were really thorough and determined in pursuing the best settlement they could get for me.

They fought and fought.

Life may not be the same but I’m a positive person and determined to make the best of it and Thompsons have been a real help with that.”

Roger Adams

Mark Cook’s Story

“My mam describes Thompsons as being ‘Absolutely great – they can’t do enough to help you!’ And I know she’s recommended Thompsons to other people.”

“In 2001, when I was 17, I was a passenger in a terrible car accident.

The car I was in skidded and went over a 70 foot drop and into a beck.

I had broken my neck and was trapped, and the car was letting water in.

I’m lucky to be alive.

The day I was told I would be paralysed from the chest downwards and wouldn’t walk again was the day I determined not to break.

I drive using only my hands and passed my driving test 2 years ago.

And I’ve developed other interests.

I was a very keen footballer and rugby player and have now started playing wheelchair rugby. I play for Newcastle Bulls.

During my time in hospital, which included an 8-hour session in surgery, my family and I discussed the degree of support and treatment I need, the very considerable costs involved and claiming compensation.

Thompsons Solicitors acted for us in our claim.

They were really thorough in evaluating my needs.

They talked to my carers at length about my current and future needs and their costs.

Thompsons’ Andrew McDonald became a very good friend.

He mostly dealt with my mam. But when he needed to see me he would call round to our home which was much easier than me getting to him.

Thompsons were also really good at keeping us in the picture.

They made sure we knew what was going to happen and when it would happen.

Today, I’m getting on with moving forward in my life in a variety of ways and I’m grateful for how Thompsons have helped with it all.

Mark Cook.

Useful contacts

Department for Work and Pensions benefit enquiry line: 
Freephone 0800 88 22 00
Textphone 0800 24 33 55

Spinal Injuries Association
Freephone advice line 0800 980 0501

Aspire 020 8954 5759

Freephone 0808 800 2244

The Child Brain Injury Trust (Cbit)
0845 601 4939

Thompsons Solicitors are members of: