Based at Thompsons Solicitors’ Manchester centre, Sarah Hartley is an experienced lawyer and part of the clinical negligence department taking cases from all over the North West.

Sarah currently represents clients suffering from painful or debilitating conditions as a result of incompetence or neglect by medical professionals and hospitals.

For 13 years she has represented a wide range of clients suffering from personal injuries where compensation normally ranged between £10,000 and £25,000 (so-called “fast track” cases). The cases often involved trips, slips and other accidents at work.

Sarah greatly values Thompsons’ insistence on exclusively representing claimants and is dedicated to achieving the best possible compensation while taking care to keep clients informed of their cases.

In her spare time Sarah likes to go running, walking and keeping fit generally.


Sarah secured compensation of £7,500 for a client who underwent dental surgery to have the root of a tooth removed following a previous extraction. However the dentist pulled out another tooth entirely. It was the only one left in that section of the gum and was supporting a denture.

Sarah proved that the client should have higher than normal compensation for the removal of a tooth by mistake because it supported the denture.

In another botched dental procedure, a piece of a tooth were left behind during an extraction but the dentist cut the claimants’ tongue with a drill in the attempt to remove it. The client was given three stitches in the wound and sent to hospital.

The dentist tried on a second occasion to remove the stump, but without success. Eventually it was removed in hospital under general anaesthetic. Sarah’s client was awarded £3,500 for the pain and discomfort he had experienced over several months.

Damages of £14,000 were secured for a claimant who was sick up to three times a day for around three months because of a delay in treating an extreme form of acid reflux. Sarah claimed a loss of salary as well as a loss of profit on behalf of the man because he was the sole director of his own company. 


S. Razavil: “I would like to take this opportunity to offer my sincere thanks and gratitude to yourself for your professionalism, dedication, diligence, support and patience during the past few months.

“Your commitment to your job and the level of conscientious approach demonstrated by you is truly remarkable and commendable. I really appreciate all that you have done to assist me. I wish you well and thank you so much for all your input and support.”